Frequently Asked Questions
SalesWhat information do I need to place an order?Do you have a minimum order quantity?Can I get a free sample?Do you take credit cards?What type of packaging do you offer?Can I return material? General InformationWhat is tungsten?What is tungsten used for?Where can I find information for my school report?Should I use tungsten for pinewood derby weights?
What information do I need to place an order?The most important information is the average particle size. If you an existing specification you can send it to us so that we can match it. If you are not sure what you need, you can call our sales department and we will help you decide what will work the best for your application. Do you have a minimum order quantity?There is no minimum order quantity, but our minimum order value is $200. If you need less material than that, we can send you additional material to reach our minimum order value. Can I get a free sample?Small samples can be given free of charge at the discretion of the sales manager. In such cases we generally ask that you provide a UPS account number for us to use to ship the sample. Do you take credit cardsYes, we accept Visa, MasterCard, American Express and Discover. What type of packaging do you offer?For economy in shipping, we recommend packaging material in steel drums up to 500 pounds/250 kg. Material can also be packed in plastic pails up to 100 pounds/50 kg. Can I return material?We will accept any unopened material back within 60 days of receipt for full credit or cash back. If material is not found to be out of specification, the return freight will be paid by the customer. If more than 60 days has elapsed, we will purchase unopened materials back at an agreed to value under current market conditions.
General Information What is tungsten?Tungsten is an elemental metal that appears in Mendelev’s periodic table. It has many unique properties including a very high melting point and a very high density. What is tungsten used for?The most commonly known use for tungsten is the wire filament in light bulbs. The largest use is as tungsten carbide to make tools for mining and metalworking. Tungsten is also used in a wide range of other applications, including electrical contacts, sports equipment. Where can I find information for my school report?A site that provides a pretty good overview is http://en.wikipedia.org/wiki/Tungsten
Should I use tungsten for pinewood derby weights?While some have successfully incorporated it into their designs, it tends to be more difficult to work with than other materials. In a solid form, tungsten is very hard and brittle and not easy to cut at home to get the precise size and weight you might desire.